Remote Assistance via TeamViewer*

We’re here to help you right away with advice and support. That’s why we offer Remote Assistance, which allows us to control your computer remotely, just as if we were sitting right next to you! We can quickly and easily provide the service you need over the Internet, while you watch our actions on your screen.

*If a company requires the use of a different remote maintenance software, we are happy to use that as well, as long as it does not incur any costs for Treesoft.

Requirements for Remote Assistance

Remote Assistance is a paid service and is performed on a cost-reimbursement basis.

Please fill out the “Cost Coverage for Services” form, affix your company stamp and a legally binding signature, and return it by fax to +49 2266 4763-950 or scan it and email it to support@treesoft.de.

As soon as we receive your confirmation of coverage, we’ll be happy to assist you.