This content was translated by AI and may contain errors. View in Deutsch

Treesoft Crm Software Management

If you distribute software or are even a software manufacturer, then you’ve come to the right place. If you need to know which customer is using which version of a software, whether they have a software service contract or not, and which activation codes were sent to them, and if you also want to perform updates or upgrades fully automatically, then this add-on module meets all your requirements.

We naturally use Treesoft CRM ourselves in combination with software management. With nearly 8,000 customers and 12,000 installations with 70,000 add-on modules and more than 2,000 software service contracts, there is a lot to manage. And thanks to software management, Treesoft can complete an upgrade of 6,000 licenses, including packaging and shipping, in just two days.

Treesoft CRM software management – flexible & secure

Protect, manage, activate, process, maintain

Use Treesoft CRM software management to effectively protect software products, manage licenses and service contracts, and perform automated updates at the touch of a button. The effectiveness of CRM software management finally gives you more time to develop and sell your software products.

Main, secondary, and third-party products

Simply create your software modules, whether they are your own products or third-party products, as materials and store the software-specific information in the tab provided for this purpose. Here, you can differentiate between main products, sub-products, and third-party products.

Parts lists and optional items

With the help of the parts list functions, modular systems or multi-user licenses can be easily mapped. Even optional items and pre-assignments are possible.

version control

Use version management to group your products into software groups and manage version and build numbers.

licensing models

Manage workplace or user licenses for simple software products or complex, modular applications.

Online registration and activation

Take advantage of online registration and activation to keep your customer information up to date. After purchasing and installing the software, the customer activates the relevant modules and explicitly confirms their address details once again. This also effectively prevents piracy.

service agreements

Store your service contracts as services and assign them directly to the corresponding software products in the material master. This allows the software management system to automatically store the corresponding service contract when creating a license for the customer.

Overview of licenses and service agreements

See at a glance which software products your customers have purchased. The “Software” customer register shows you which items your customers have purchased and in which version. Your support department can immediately see from the service contracts stored there whether the customer is entitled to hotline support, updates, or upgrades. Hours of assistance without compensation are now a thing of the past.

Updates and upgrades

Treesoft CRM software management supports you in performing updates and upgrades. At the touch of a button, it automatically determines which customers have a valid software service contract and are entitled to updates or upgrades. Even open items can be taken into account if desired. The integrated mailing function allows you to create and send various email, fax, or letter templates. All activities are automatically logged in the customer data, and software information such as version and build numbers is automatically updated.

License coding

Simply integrate your own mechanisms for creating your license numbers via DLL. The coding of your licenses remains unchanged, and existing licenses will continue to function. No changes to your software products are necessary.

Flyer Treesoft CRM – Software Management

Questions?
We're happy to help!

+49 2266 4763-800
sales@treesoft.de