Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy, which is listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.

How do we collect your data?

Your data is collected, in part, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. For this and any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to file a complaint with the competent supervisory authority.

Analytics Tools and Third-Party Tools

When you visit our website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using cookies and so-called analytics tools. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You have the right to object to this analysis. We will inform you of your options for objecting in this Privacy Policy.

2. General Information and Mandatory Disclosures

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note on the Data Controller

The entity responsible for data processing on this website is:

Treesoft GmbH & Co. KG

Druckerweg 4
, D-51789 Lindlar

Website: treesoft.de

Phone: +49 2266 4763-0
Email address: info@treesoft.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.

Right to File a Complaint with the Competent Supervisory Authority

In the event of data protection violations, the data subject has the right to file a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is headquartered. A list of data protection officers and their contact information can be found at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html.html.

Right to Data Portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential information—such as orders or inquiries you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.

If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Access, Blocking, Deletion

In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right, where applicable, to have this data corrected, restricted, or deleted. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Objection to Advertising Emails

We hereby object to the use of contact information published in accordance with legal disclosure requirements for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising information, such as through spam emails.

3. Data Collection on Our Website

Cookies

Some of the web pages on this site use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.

Cookies that are necessary for carrying out the electronic communication process or for providing certain functions you have requested (e.g., the shopping cart function) are stored pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. To the extent that other cookies (e.g., cookies used to analyze your browsing behavior) are stored, these are addressed separately in this Privacy Policy.

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser Type and Browser Version
Operating system used
Referrer URL
Hostname of the connecting computer
Time of the server request
IP address

This data is not combined with data from other sources.

The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or precontractual measures.

Comment feature on this website

For the comment feature on this page, in addition to your comment, information regarding the time the comment was posted, your email address, and—if you are not posting anonymously—the username you selected will be stored.

Storage of the IP Address

Our comment feature stores the IP addresses of users who post comments. Since we do not review comments on our site before they are published, we need this data so that we can take action against the author in the event of legal violations, such as insults or propaganda.

Subscribe to Comments

As a user of this site, you can subscribe to comments after logging in. You will receive a confirmation email to verify that you are the owner of the email address you provided. You can unsubscribe from this feature at any time by clicking a link in the informational emails. In this case, the data entered when subscribing to comments will be deleted; however, if you have provided this data to us for other purposes or in other contexts (e.g., newsletter subscription), we will retain it.

How long comments are stored

Comments and the associated data (e.g., IP address) are stored and remain on our website until the content to which the comment refers has been completely deleted or the comments must be deleted for legal reasons (e.g., offensive comments).

Legal Basis

Comments are stored based on your consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time. To do so, simply send us an informal email. The lawfulness of any data processing that has already taken place remains unaffected by the withdrawal of consent.

4. Social Media

Facebook Plugins (Like & Share Buttons)

Our website incorporates plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site using your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please see Facebook’s Privacy Policy at: https://dede.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Twitter Plugin

Our website incorporates features from the Twitter service. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” feature, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter in the process. Please note that, as the provider of these pages, we have no knowledge of the content of the transmitted data or how Twitter uses it. For more information, please see Twitter’s Privacy Policy at: https://twitter.com/privacy.

You can change your privacy settings on Twitter in your account settings at https://x.com/settings/account.

Google+ Plugin

Our website uses features from Google+. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and Sharing of Information: You can use the Google+ button to share information worldwide. Through the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the fact that you clicked the +1 button for a piece of content and information about the page you were viewing when you clicked +1. Your +1s may appear as recommendations alongside your profile name and photo in Google services—such as in search results or on your Google Profile—or in other places on websites and in ads across the web.

Google collects information about your +1 activity to improve Google services for you and others. To use the Google+ button, you need a public Google profile that is visible worldwide and must include at least the name you selected for the profile. This name is used across all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be visible to users who know your email address or have other identifying information about you.

Use of the Collected Information: In addition to the purposes described above, the information you provide will be used in accordance with Google’s applicable privacy policy. Google may publish aggregated statistics about users’ +1 activity or share them with users and partners, such as publishers, advertisers, or affiliated websites.

LinkedIn Plugin

Our website uses features from the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Every time you visit one of our pages that includes LinkedIn features, a connection is established with LinkedIn’s servers. LinkedIn is notified that you have visited our website using your IP address. If you click the LinkedIn “Recommend” button while logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.

For more information on this, please see LinkedIn’s Privacy Policy at: https://www.linkedin.com/legal/privacy-policy.

XING Plugin

Our website uses features provided by the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Every time one of our pages that includes XING features is accessed, a connection is established with XING’s servers. To the best of our knowledge, no personal data is stored in the process. In particular, IP addresses are not stored, nor is user behavior analyzed.

For more information on data protection and the XING Share button, please see XING’s Privacy Policy at: https://www.xing.com/app/share?op=data_protection.

5. Analytics Tools and Advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there.

Google Analytics cookies are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have enabled the IP anonymization feature on this website. This means that Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.

Browser Plugin

You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set to prevent your data from being collected during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract Data Processing

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities regarding the use of Google Analytics.

Demographic Characteristics in Google Analytics

This website uses the “demographic characteristics” feature of Google Analytics. This allows for the creation of reports that provide insights into the age, gender, and interests of site visitors. This data is derived from Google’s interest-based advertising as well as from visitor data provided by third parties. This data cannot be linked to any specific individual. You can disable this feature at any time via the ad settings in your Google Account, or you can generally prevent Google Analytics from collecting your data as described in the section “Objecting to Data Collection.”

Google Analytics Remarketing

Our websites use Google Analytics Remarketing features in conjunction with the cross-device features of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature allows you to link the advertising audiences created with Google Analytics Remarketing to the cross-device features of Google AdWords and Google DoubleClick. This way, interest-based, personalized ads—which have been tailored to you based on your previous usage and browsing behavior on one device (e.g., a cell phone)—can also be displayed on another of your devices (e.g., a tablet or PC).

If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. This allows the same personalized ads to be displayed on any device on which you sign in with your Google Account.

To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising.

You can permanently opt out of cross-device remarketing/targeting by disabling personalized ads in your Google Account; to do so, follow this link: https://www.google.com/settings/ads/onweb/.

The consolidation of the collected data in your Google Account is based solely on your consent, which you can provide to or withdraw from Google (Art. 6(1)(a) GDPR). For data collection processes that are not consolidated in your Google Account (e.g., because you do not have a Google Account or have objected to the consolidation), the collection of data is based on Article 6(1)(f) of the GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

For more information and the privacy policy, please see Google’s Privacy Policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use what is known as conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the web browser stores on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If a user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to that page.

Each Google AdWords customer receives a different cookie. These cookies cannot be tracked across AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. Customers are informed of the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can opt out by easily disabling the Google conversion tracking cookie in your web browser’s user settings. You will then not be included in the conversion tracking statistics.

“Conversion cookies” are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, please see Google’s Privacy Policy: https://www.google.de/policies/privacy/.

Matomo

To continuously improve our services, we use the statistical analysis tool “Matomo” (formerly “Piwik”) to analyze the use of our website. The statistics we collect allow us to regularly improve our services and make them more interesting for you as a user. “Matomo” is an open-source project. You can find the third-party provider’s privacy policy at matomo.org/privacy-policy.

Cookies are stored on your computer for this analysis. We store the information collected in this way exclusively on our server in Germany. You can prevent this analysis by deleting existing cookies and blocking the storage of cookies.

If you prevent cookies from being stored, please note that you may not be able to use this website to its full extent. You can prevent cookies from being stored by adjusting your browser settings. If you do not want your browsing activity to be anonymously analyzed by “Matomo,” you can disable this feature. Here, you can choose whether a unique web analytics cookie may be stored in your browser to enable the website operator to collect and analyze various statistical data. If you wish to opt out, click the following link to set the Matomo opt-out cookie in your browser: Opt out of Matomo Web Analytics

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to verify whether data entry on our websites (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis begins automatically as soon as the website visitor enters the site. To perform the analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, the length of time the visitor spends on the website, or the user’s mouse movements). The data collected during the analysis is forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

Data processing is carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web offerings from malicious automated surveillance and spam.

For more information about Google reCAPTCHA and Google’s Privacy Policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Facebook Pixel

Our website uses the Facebook Visitor Action Pixel, provided by Facebook, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), to measure conversions.

This allows the provider to track the behavior of website visitors after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the provider to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

The data collected is anonymous to us as the operators of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, which allows it to be linked to the respective user profile and enables Facebook to use the data for its own advertising purposes, in accordance with Facebook’s Data Use Policy. This enables Facebook to display advertisements both on Facebook pages and outside of Facebook. As the site operator, we have no control over this use of the data.

You can find more information about protecting your privacy in Facebook’s Privacy Policy: https://www.facebook.com/about/privacy/.

You can also disable the “Custom Audiences” remarketing feature in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can opt out of Facebook’s interest-based advertising on the European Interactive Digital Advertising Alliance website: https://www.youronlinechoices.com/de/praferenzmanagement/.

6. Newsletter

Newsletter Information

If you would like to subscribe to the newsletter offered on this website, we need your email address as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No other data is collected, or is collected only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.

The processing of the data entered in the newsletter sign-up form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time—for example, by clicking the “Unsubscribe” link in the newsletter. The lawfulness of any data processing that has already taken place remains unaffected by this revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data that we have stored for other purposes (e.g., email addresses for the members-only area) remains unaffected by this.

7. Plugins and Tools

Google Web Fonts

This site uses so-called web fonts, provided by Google, to ensure consistent font display. When you visit a page, your browser loads the necessary web fonts into its cache to display text and fonts correctly.

To this end, the browser you are using must establish a connection to Google’s servers. As a result, Google becomes aware that our website has been accessed via your IP address. We use Google Web Fonts to ensure a consistent and appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

If your browser does not support web fonts, a default font from your computer will be used.

For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and see Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is typically transmitted to a Google server in the United States and stored there. The provider of this site has no control over this data transfer.

We use Google Maps to ensure that our online offerings are presented in an appealing way and that the locations listed on our website are easy to find. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

For more information on how user data is handled, please see Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

8. Remote Assistance

To assist with support requests, we may use the remote support tool “TeamViewer.” You should only use this tool after being asked to do so by phone in connection with a specific support case.

When using TeamViewer, you are free to choose your login credentials, including the username that is displayed to us when establishing the connection. It is not necessary to provide any personal data in this context. Until the remote connection is established, we do not receive any further information about your computer or the systems installed on it, with the exception of your username. When providing remote services, we can see your screen, including all information displayed on it. Before granting access, please close all windows containing content that is subject to data protection laws or is critical to your business. You do not need to install anything to use TeamViewer, nor do you need any (additional) administrator rights.

You can end the Remote Assistance session at any time by clicking “Close Connection.”

You can view TeamViewer GmbH’s privacy policy here: https://www.teamviewer.com/de/privacy-policy/

When using TeamViewer, we gain access to your device (including data) only once, in your presence. In this case, no additional contracts are required.

During Remote Assistance, you will be kept informed of all activities relevant to data protection, and we will document the support provided in our “Record of Processing Activities.”

Privacy Policy

1. An Overview of Data Protection

General

The following provides a brief overview of what happens to your personal information when you visit our website. Personal information is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy below.

Data Collection on Our Website

Who is responsible for data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact information can be found in the website’s required legal notice.

How do we collect your data?

Some data is collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This data consists primarily of technical information, such as the browser and operating system you are using, or the time you accessed the page. This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information, free of charge, about your stored data, its origin, its recipients, and the purpose of its collection. You also have the right to request that it be corrected, restricted, or deleted. You can contact us at any time using the address provided in the legal notice if you have further questions regarding privacy and data protection. You may, of course, also file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When you visit our website, we may conduct statistical analyses of your browsing behavior. This is primarily done using cookies and analytics. The analysis of your browsing behavior is usually anonymous, meaning we will not be able to identify you based on this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the privacy policy below.

You may object to this analysis. We will provide information below on how to exercise your options in this regard.

2. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with applicable data protection laws and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data that can be used to identify you personally. This privacy policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmitted over the Internet (e.g., via email) may be vulnerable to security breaches. It is not possible to completely protect your data from access by third parties.

Notice Regarding the Party Responsible for This Website

The party responsible for processing data on this website is:

Treesoft GmbH & Co. KG

Druckerweg 4
, D-51789 Lindlar

Website: treesoft.de

Phone: +49 2266 4763-0
Email: info@treesoft.de

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (names, email addresses, etc.).

Withdrawal of Your Consent to the Processing of Your Data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time, effective for the future. An informal email making this request is sufficient. Data processed before we receive your request may still be processed in accordance with the law.

Right to file complaints with regulatory authorities

If there has been a violation of data protection laws, the affected individual may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html.html.

Right to Data Portability

You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to you or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another data controller, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as the inquiries you send to us as the site operator. You can tell that a connection is encrypted when the address in your browser’s address bar changes from “http://” to “https://” and a lock icon appears in the address bar.

If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to receive, at any time and free of charge, information about any of your personal data that is stored, as well as its source, the recipient, and the purpose for which it has been processed. You also have the right to have this data corrected, restricted, or deleted. You can contact us at any time using the address provided in our legal notice if you have further questions regarding personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact information published in accordance with the legal notice requirements of this website for the purpose of sending promotional or informational materials that have not been expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data Collection on Our Website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies allow us to recognize your browser the next time you visit the site.

You can configure your browser to notify you when cookies are used, so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, you can configure your browser to automatically accept cookies under certain conditions, to always reject them, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary to enable electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure an optimized service free of technical errors. If other cookies (such as those used to analyze your browsing behavior) are also stored, they will be addressed separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files.” These include:

Browser type and browser version
Operating system used
Referrer URL
Host name of the computer accessing the site
Time of the server request
IP address

This data will not be combined with data from other sources.

The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data to fulfill a contract or to take steps prior to entering into a contract.

Leaving comments on this website

If you use the comment feature on this site, the time you posted the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously.

Storage of the IP address

Our comment feature stores the IP addresses of users who post comments. Since we do not moderate comments on our site before they are published, we need this information to be able to take action against illegal or defamatory content.

Subscribing to the comment feed

As a user of this site, you can sign up to receive the comment feed after registering. Your email address will be verified via a confirmation email. You can unsubscribe from this feature at any time by clicking the link in the emails. The data you provided when you subscribed to the comment feed will then be deleted; however, if you have submitted this data to us for other purposes or elsewhere (such as subscribing to a newsletter), it will be retained.

How long comments are stored

The comments and the associated data (e.g., IP address) are stored and remain on our website until the content being commented on has been completely deleted or the comments must be removed for legal reasons (defamation, etc.).

Legal basis

Comments are stored based on your consent pursuant to Article 6(1)(a) of the GDPR. You may revoke your consent at any time with future effect. An informal email requesting this is sufficient. Data processed before we receive your request may still be processed in accordance with the law.

4. Social media

Facebook plugins (Like & Share buttons)

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be identified by the Facebook logo or the “Like” button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, the plugin establishes a direct connection between your browser and the Facebook server. This allows Facebook to receive information—based on your IP address—that you have visited our site. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses this data. For more information, please see Facebook’s privacy policy at https://dede.facebook.com/policy.php.

If you do not want Facebook to link your visit to our site to your Facebook account, please log out of your Facebook account.

Twitter plugin

Features of the Twitter service have been integrated into our website and app. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” feature, the websites you visit are linked to your Twitter account and made visible to other users. In doing so, data is also transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter’s privacy policy, please visit https://twitter.com/privacy.

You can change your privacy preferences on Twitter in your account settings at https://x.com/settings/account.

Google+ plugin

Our pages use Google+ features. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: Using the Google +1 button allows you to share information worldwide. Through the Google+ button, you and other users can receive personalized content from Google and our partners. Google stores both the fact that you have +1’d a piece of content and information about the page you were viewing when you clicked +1. Your +1 may be displayed along with your profile name and photo in Google services—for example, in search results or on your Google profile—or in other places on websites and in advertisements on the Internet.

Google records information about your +1 activities to improve Google services for you and others. To use the Google+ button, you need a public Google profile that is visible worldwide and must include at least the name you chose for the profile. This name is used by all Google services. In some cases, this name may also replace a different name that you have used to share content via your Google account. The identity of your Google profile may be displayed to users who know your email address or other information that can identify you.

Use of collected data: In addition to the uses mentioned above, the information you provide is used in accordance with Google’s applicable data protection policies. Google may publish summary statistics about users’ +1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.

LinkedIn plugin

Our site uses features from the LinkedIn network. The service is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn is informed that you have visited our web pages from your IP address. If you use the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn may associate your visit to our website with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by LinkedIn.

More information can be found in the LinkedIn Privacy Policy at https://www.linkedin.com/legal/privacy-policy.

XING Plugin

Our website uses features provided by the XING network. The provider is XING AG, Dammtorstraße 29–32, 20354 Hamburg, Germany.

Each time one of our pages containing XING features is accessed, your browser establishes a direct connection to the XING servers. To the best of our knowledge, no personal data is stored during this process. In particular, no IP addresses are stored, nor is usage behavior analyzed.

For more information about data protection and the XING Share button, please see the XING Privacy Policy at https://www.xing.com/app/share?op=data_protection.

5. Analytics and Advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and that allow us to analyze your use of the website. The information generated by the cookie regarding your use of this website is usually transmitted to a Google server in the United States and stored there.

Google Analytics cookies are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have enabled the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or by other parties to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases is the full IP address sent to a Google server in the U.S. and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with any other data held by Google.

Browser plugin

You can prevent these cookies from being stored by selecting the appropriate settings in your browser. However, please note that doing so may prevent you from using all the features of this website. You can also prevent the data generated by cookies regarding your use of the website (including your IP address) from being transmitted to Google, and prevent Google from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google to outsource our data processing and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Data Collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated that include information about the age, gender, and interests of site visitors. This data is derived from interest-based advertising by Google and third-party visitor data. The data collected cannot be linked to any specific individual. You can disable this feature at any time by adjusting the ad settings in your Google account, or you can prevent Google Analytics from collecting your data as described in the section “Opting Out of Data Collection.”

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing in combination with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows ads to be displayed based on your personal interests—identified based on your previous usage and browsing behavior on one device (e.g., your mobile phone)—on other devices (such as a tablet or computer).

Once you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messages.

To support this feature, Google Analytics collects users’ Google-authenticated IDs, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account is based solely on your consent, which you may give or withdraw from Google pursuant to Art. 6 (1) (a) of the GDPR. For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and to view the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use what is known as conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your web browser stores on your computer. These cookies expire after 30 days and are not used to personally identify the user. If the user visits certain pages on the website and the cookie has not yet expired, Google and the website can determine that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Therefore, cookies cannot be tracked using an AdWords advertiser’s website. The information collected via the conversion cookie is used to generate conversion statistics for AdWords advertisers who have enabled conversion tracking. Advertisers are shown the total number of users who clicked on their ad and were redirected to a page containing a conversion tracking tag. However, advertisers do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can easily opt out by disabling the Google Conversion Tracking cookie in your browser settings. By doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

Matomo

In order to continuously improve our services, we use the statistical analysis tool “Matomo” (formerly “Piwik”) to analyze how our website is used. We use the statistics obtained to regularly improve our services and make them more interesting for you as a user. The “Matomo” program is an open-source project. Information from the third-party provider regarding data protection can be found at matomo.org/privacy-policy.

If you prevent cookies from being stored, please note that you may not be able to use this website to its full extent. You can prevent cookies from being stored by changing the settings in your browser. If you do not want your browsing activity to be anonymously analyzed by “Matomo,” you can disable this feature. You can decide here whether a unique web analytics cookie may be stored in your browser to enable the website operator to collect and analyze various statistical data. If you wish to opt out, click the following link to place the Matomo opt-out cookie in your browser: Opting out of Matomo Web Analytics

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to verify whether the data entered on our website (such as on a contact form) was entered by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis begins automatically as soon as the website visitor accesses the website. For this analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, how long the visitor has been on the website, or the user’s mouse movements). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses take place entirely in the background. Website visitors are not notified that such an analysis is taking place.

Data processing is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Facebook Pixel

Our website tracks conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

These allow the behavior of website visitors to be tracked after they click on a Facebook ad to visit the provider’s website. This enables an analysis of the effectiveness of Facebook ads for statistical and market research purposes, as well as their future optimization.

The data collected is anonymous to us as the operators of this website, and we cannot use it to draw any conclusions about our users’ identities. However, the data is stored and processed by Facebook, which may link it to your Facebook profile and may use the data for its own advertising purposes, as outlined in Facebook’s privacy policy. This allows Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.

Check out Facebook’s privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/.

You can also disable the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You’ll need to log in to Facebook first.

If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected, or is collected only on a voluntary basis. We use this data solely to send the requested information and do not share it with third parties.

We will, therefore, process any data you enter into the contact form only with your consent, in accordance with Article 6(1)(a) of the GDPR. You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time—for example, by clicking the “unsubscribe” link in the newsletter. Data processed prior to our receipt of your request may still be processed in accordance with the law.

The data provided when signing up for the newsletter will be used to send the newsletter until you unsubscribe, at which point the data will be deleted. Data we have stored for other purposes (e.g., email addresses for the members’ area) remains unaffected.

7. Plugins and Tools

Google Web Fonts

To ensure consistent font rendering, this page uses web fonts provided by Google. When you open a page, your browser loads the necessary web fonts into its cache to display text and fonts correctly.

When you visit a page on our website that contains a social plugin, your browser establishes a direct connection to Google’s servers. Google is thus notified that our webpage was accessed via your IP address. We use Google Web Fonts to ensure a consistent and visually appealing presentation of our website. This constitutes a legitimate interest pursuant to Article 6(1)(f) of the GDPR.

If your browser does not support web fonts, your computer will use a standard font.

Further information about the handling of user data can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, your IP address must be stored. This information is generally transmitted to a Google server in the United States and stored there. The provider of this site has no control over this data transfer.

We use Google Maps to make our website more appealing and to help users locate the places we specify on the website. This constitutes a legitimate interest pursuant to Article 6(1)(f) of the GDPR.

Further information about the handling of user data can be found in Google’s privacy policy at https://www.google.de/intl/de/policies/privacy/.

8. Remote Maintenance

For support requests, we use the remote maintenance tool “TeamViewer” if necessary. You should only use this after making a phone request regarding a specific support issue.
When using TeamViewer, you are free to choose your login credentials, including the username that is displayed to us when establishing the connection. It is not necessary to provide personal data in this context. Until the remote connection is established, we do not receive any further information about your computer or the systems installed on it, other than your username. When providing remote services, we will see your screen, including all information displayed on it. Please close all windows containing information that is subject to data protection laws or is critical to your business before granting access. To use TeamViewer, you do not need to install anything and do not need any (additional) administrator rights.

You can end remote maintenance at any time by clicking “Close connection”.

You can view TeamViewer GmbH’s privacy policy here: https://www.teamviewer.com/de/privacy-policy/

When using TeamViewer, we only access your device (including data) once, in your presence. In this case, no additional contracts are required.
During remote maintenance, we inform you of all data protection-related activities, and we log the support session in our “directory of processing activities.”